The elliptical/exercise bike does not provide resistance (EMS)

If you have an elliptical/exercise bike with an electromagnet system and it no longer provides resistance, first check whether you are using the correct adapter. On the sticker with the serial number you will find the number of voltage and amperes that the device requires. 

Are you using the correct adapter, but is the device still not showing resistance? Then fill in a service ticket to request support.